Refund policy

RETURNS AND REFUNDS POLICY

At Nick's Honest TCG, we sell collectibles and place great importance on the condition and integrity of our products. Please read this policy carefully before requesting a return.

RIGHT OF WITHDRAWAL

As a consumer, you have the right to cancel your purchase within 14 days after receiving the last item, without providing a reason. This right of withdrawal applies in accordance with European consumer law. Weekends and public holidays count towards this period.

To exercise your right of withdrawal, submit a return request through your customer account or contact support@nickshonest.com within the 14-day period.

RETURN CONDITIONS

Products are eligible for return only if they are returned in their original, undamaged and complete condition. Cards, packaging and any included items must therefore be undamaged and complete.

RETURN SHIPPING COSTS

Return shipping costs are the customer's responsibility, unless the product was demonstrably delivered damaged or incorrectly.

DAMAGED PRODUCTS

If you receive a damaged product, contact support@nickshonest.com within 48 hours of delivery and include:

• Clear photographs of the damage and packaging

• An unboxing video showing that the damage was already present when the package was opened

This enables us to assess whether the damage occurred before dispatch or during shipping and to handle your claim correctly.

REFUNDS

After we receive and inspect the returned product, we will notify you whether the refund has been approved. Approved refunds are issued to the original payment method within 14 days of approval.